Introduction

Welcome to RAKTRIP, your reference site for excursions and tours in Morocco. Protecting your privacy is a priority for us. This Privacy Policy explains how we collect, use and protect your personal information when you use our website.

1. Information Collection

We collect several types of information in order to offer you a personalized and quality experience:

Personal Information: When you make a reservation or sign up for our newsletter, we may collect information such as your name, e-mail address, phone number, and payment information.
Browsing Information: We collect information about your use of our website, such as your IP address, the type of browser you use, the pages you visit, and the time you spend on our site.

2. Use of information

The information we collect is used for the following purposes

• Booking Management: Process your bookings, make payments and communicate with you about your tours and excursions.
• Improving our Services: Understanding how you use our site in order to improve it and personalize your experience.

• Marketing: Send you newsletters, special offers, and information about new tours and excursions that may be of interest to you.

3. Information Sharing

We do not sell, trade or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or providing services on our behalf.
Legal Obligations: We may disclose your information if required to do so by law or if we believe that disclosing your information is necessary to protect our rights, protect your safety or the safety of others, or to investigate fraud.

4. Information security

We implement a variety of security measures to protect your personal information. All transactions are carried out via a secure payment gateway and are not stored or processed on our servers.

5. Use of Cookies

We use cookies to enhance your experience on our site. Cookies are small files that a site or its service provider transfers to your computer’s hard drive via your web browser. They enable the site to recognize your browser and capture and remember certain information.

• Essential cookies: These cookies are necessary for the operation of the site and cannot be deactivated in our systems.
• Performance cookies: These cookies enable us to count visits and traffic sources in order to measure and improve the performance of our site.
• Functionality cookies: These cookies enable the site to provide enhanced functionality and personalization.

You can choose to disable cookies via your browser settings, but this may affect the functionality of the site.

6. Your rights

You have the right to:

• Access your personal information held by us.
• Correct any inaccurate or incomplete information.
• Request the deletion of your personal information, subject to legal retention obligations.
• Object to the use of your information for direct marketing purposes.

To exercise these rights, please contact us at contact@raktrip.com.

7. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to visit this page regularly to stay informed of any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at :

RAKTRIP
booking agent

+212 762 485 535
contact@raktrip.com.